Privacy Policy

Kamil Catering Equipment LTD Is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with us in relation to our products and services.

1. Who We Are

Kamil Catering Equipment LTD is a UK-based supplier of catering equipment. Our contact details are as follows:
Website: www.kamilcatering.com
Office Address: 777 Romford Road, London, E12 5AN, United Kingdom
Contact Numbers:
WhatsApp: 07494720030 / 07405873018
Office: 02035819200

Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM

2. Personal Data We Collect

We may collect personal data that you provide to us when engaging with our products and services. This may include:
Contact Information: Name, email address, phone number
Business Information: Business name, address, and details related to your orders or transactions
Website Usage Data: Information collected through cookies and analytics tools such as Google Analytics
Communication Data: Records of conversations via email, phone, or other communication channels

How We Collect Personal Data

We collect personal data when you:
Make inquiries or purchase products and services from us
Fill out forms on our website (e.g., order forms, surveys, or contact forms)
Communicate with us via email, phone, or other methods
Visit our website, where we collect browsing data through cookies and similar technologies

3. How We Use Your Personal Data

We use the personal data we collect to:
Provide and Deliver Our Products and Services: To process orders, respond to inquiries, and provide customer support.
Marketing and Communication: To send you marketing communications, including offers, promotions, and updates about our products and services (you can opt-out at any time).
Improve Our Services: To understand how our website is used and enhance the user experience.
Legal Compliance: To comply with legal obligations, enforce contracts, or resolve disputes.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect information about how our website is used. Cookies are small text files stored on your device. We use cookies for the following purposes:
Necessary Cookies: Essential for the website’s operation and navigation
Preferences Cookies: Remember your preferences and settings
Statistics Cookies: Collect information on how visitors interact with the site for analysis and improvement
Marketing Cookies: Track your activity on the website for personalized advertising
You can control cookies through your browser settings. If you do not wish to accept cookies, please set your browser to refuse them.

For more information, please refer to our Cookie Policy.

5. Who We Share Your Personal Information With

We will not share your personal data with third parties unless:
Service Providers: We share data with third-party service providers (e.g., for payment processing, delivery, etc.) to fulfill our contract with you.
Marketing Partners: With your consent, we may share data with third-party marketing services to provide you with tailored offers and advertisements (e.g., Google Ads, Facebook).
Legal Requirements: If required by law, regulatory bodies, or law enforcement agencies.
Business Transfers: In the event of a sale, merger, or acquisition of our business, personal data may be transferred as part of the transaction.

We ensure that third parties only process your data in accordance with our instructions and applicable data protection laws.

6. International Data Transfers

In some cases, we may transfer your personal data to countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as using standard contractual clauses or relying on adequacy decisions to ensure the protection of your data.

7. Your Rights Under Data Protection Laws

As a data subject, you have the following rights:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to inaccurate or incomplete data.
Right to Erasure: In certain circumstances, you can request the deletion of your personal data.
Right to Restriction of Processing: You can request restrictions on how we process your data.
Right to Data Portability: You can request to have your data transferred to another organization.
Right to Object: You can object to the processing of your data for direct marketing purposes.
Right to Object to Automated Processing: You have the right not to be subject to decisions based solely on automated processing.

To exercise these rights, please contact us using the details provided at the end of this Privacy Policy.

8. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Typically, we retain personal data for seven years after the conclusion of any contract or transaction.

9. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction.

10. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through appropriate channels, and the updated policy will be posted on this page with a new "Effective Date."

12. Contact Us

If you have any questions about this Privacy Policy or your rights, or if you wish to make a complaint, please contact us:
Email: kamilcatering.com
Phone: 02035819200 (Office)
Address: 777 Romford Road, London, E12 5AN, United Kingdom